Articles in this section

I passed my background check, but my Shiftsmart app has not updated

Your profile will not update automatically after successful completion of a background check. If you are seeing an error message or are unable to proceed, this likely means your check is still pending. Background check report completion can take up to 7 days and is dependent on a number of factors, including report availability from courts and your previous residence history. 

Was this article helpful?
42 out of 93 found this helpful