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Getting support

If you need help with the app, an upcoming shift, or a recently completed shift, follow these steps:

Access the Support Hub:

  1. Open the app and go to the home screen.
  2. Click the button in the upper right-hand corner.
  3. Search the help center, view recent messages, or submit a support ticket.

Payment Support:

  1. Open the app and go to the footer.
  2. Click to access your Earnings page.
  3. Find the shift or shop in question.
  4. Click "Need Help with this Payment?" to submit a ticket.

 

 

 

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