Accessing and Starting In-Shift Tasks at Check-In
-
Check-In:
- Click Schedule in the app footer and select your shift.
- Ensure location services are set to "always" and you are within 0.1 miles of the shift address.
- Click Check In.
-
Pre-Shift Acknowledgements:
- Review the shift policy acknowledgement for successful completion tips.
- Click Confirm and Start.
- Note: Fraud flags can delay payment due to manual verification.
Reviewing In-Shift Tasks Checklist
-
Prioritize Tasks:
- Complete all tasks labeled Critical first.
- If no critical tasks, follow the checklist as listed.
- Ensure all tasks are completed, and required photos are taken at the correct time and location.
-
Completing Tasks:
- Click on a task and review the instructions.
- For more details, review the Guide.
- Click Let’s Start and, once completed, check the circle to see a green checkmark.
Uploading Required Photos
- Photo Requirements:
- Tasks with an "add photo" option require a photo.
- Follow "Example Photos" to capture the correct image.
- Ensure photos match the time and location of your shift.
- You can update photos if needed and upload directly from your camera or camera roll.
Accessing Instructions and Support
-
Instructions:
- Access instructions in the Navigation tab or by clicking on the task.
-
Support:
- Use the Help section in the tab or the question mark on the home screen for app issues or to reach our team.
Shift Timer and Checkout
-
Shift Timer:
- A countdown clock at the top of your shift screen shows the remaining time.
- You will be automatically checked out if you don't check out at the end time.
-
Checking Out:
- Once all tasks are completed and photos uploaded, you can check out.
- Ensure you check out properly to be eligible for faster payment.