Quick Answer: Complete your profile in the app under the Profile tab. Add work experience, a profile photo, and certifications to stand out and see more shifts. Edit your details anytime.
Details: Go to the Profile tab (bottom right) You can add: recent work experience (highly recommended), profile photo (highly recommended), introduction video, professional certifications, and language skills.
To update personal information (name, email, phone, address): Profile > Update Personal Details. Make sure your zip code and city match where you want to work — this affects which shifts you see.
Do not create more than one profile. Multiple accounts violate the Terms of Service and result in deactivation.
When to Submit a Ticket: Only submit a ticket if the app produces a persistent error when saving changes. Include a screenshot of the error if possible.