Quick Answer: Cooler merchandising shifts are evaluated on reliability, on-time rate, and task completion. Common rejections: wrong products stocked, photos don't show correct shelves, before/after photos don't demonstrate work, or photos are blurry/unclear.
Details: Your shift success is based on three areas: (1) Reliability — did you show up? (2) On-time rate — were you punctual? (3) Task completion — did you finish all tasks correctly?
The task list guides your work, verifies completion, and helps you get paid faster. Photos are reviewed against customer requirements. Common rejection triggers:
- Products placed in wrong locations (doesn't match planogram)
- Before/after photos don't show a visible difference (work not evident)
- Photos are blurry, dark, or don't show the correct section
- Tasks not completed as listed
- Photos appear to be from a different time or location
When to Submit a Ticket: If your shift was rejected and you believe the photos and work met requirements, dispute through the support chat with the shift date and specific details about what you completed.