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Payment Timeline — When You'll Get Paid

Quick Answer: After shift completion, review takes 24-72 hours (up to 7 days for audits/mystery shopping). After approval: instant pay deposits in \~30 minutes, standard bank transfer takes 3-5 business days. Do not contact support until at least 48 hours after your shift.

Details: Shifts missing photos or with incomplete task lists require manual verification — up to 48 hours. After approval: Instant Pay in \~30 minutes, standard transfer in 3-5 business days, or auto-transfer every Sunday (free).

Payment \= time on-site. Leave early \= paid only for recorded time. Auto-checked out past shift end \= no pay beyond scheduled duration. If app says "Paid" but bank hasn't received: funds are likely in transit via ACH, allow 1-2 more business days. Sunday transfers may add a day.

When to Submit a Ticket: Only if: (1) 72+ hours since shift completion, (2) status is not "Rejected," and (3) your Stripe account is set up. Include shift date, store, and expected amount.

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