- What happens if something is out of stock?
- Leave '0' cooked in the production plan in UpShop and mark the item as out of stock in the app.
- What happens if there is no manager in the store?
- Work with other associates and let them know you're there for food prep. Be polite and offer to help when needed.
- What happens if my phone is not cooperating and I cannot take all the pictures I need?
- If your phone isn’t working, try troubleshooting (e.g., close other apps, take pictures with your camera and upload them later). If that doesn’t work, message the pictures through the app's message center.
- What happens if the manager tells me not to cook a specific item such as tacos?
- Follow the manager's instructions. If this prevents you from taking required pictures, report it in the post-shift survey.