Anti-Fraud Policy
To ensure shifts are available to reliable workers, we are implementing a stricter anti-fraud policy:
You Must Complete Your In-Shift Tasks:
- All in-shift tasks must be completed. If you are unable to complete all in-shift tasks, you must report the issue and tell us why you cannot complete your tasks.
- You can report an issue on your Shift Details screen. If you do not report an issue, your shift may be flagged as fraud.
Your In-Shift Tasks Must be Done At the Time and Location of Your Shift
- All in-shift tasks, including taking and uploading photos, must be completed at the time and location of your shift.
- Taking photos pretending to do in-shift tasks is considered fraud.
- Using someone else's photos or reusing the same photo is considered fraud.
- Using the same photo for multiple tasks on the same shift is considered fraud.
If Your Shift is Flagged for Fraud:
- Approval and payment will be delayed for manual review.
- If fraud is confirmed, the shift will be rejected, and you will not be paid.
- Depending on the severity, you may be temporarily suspended or permanently banned.
- You can appeal the decision.
By accepting shifts with Shiftsmart, you agree to these terms.